PRIVACY POLICY

Last Updated: March 24, 2025

INTRODUCTION

Savvu LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you register for our campaigns through our website savvullc.com.

By registering for our campaigns and providing your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not register for our campaigns or provide any personal information to us.

SMS AND TEXT MESSAGING POLICY

This section outlines our policies for SMS and text message communications in compliance with the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications Industry Association (CTIA) guidelines, and 10-Digit Long Code (10DLC) registration requirements for business-to-business (B2B) campaign communications.

INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information when you register for our campaigns:

  • Name (first and last)
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business address
  • Website URL
  • Amazon store information (if applicable)
  • Information about your e-commerce business needs

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Date and time of your visit
  • Pages you view
  • Links you click
  • Referring website
  • Cookies and similar technologies (as described in our Cookie Policy)

HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

  • Processing your campaign registration
  • Providing tailored e-commerce management services
  • Communicating with you about our services
  • Sending you marketing and promotional materials (with your consent)
  • Analyzing and improving our website and services
  • Complying with legal obligations
  • Detecting and preventing fraud
  • Addressing technical issues

LEGAL BASIS FOR PROCESSING

We process your personal information on the following legal bases:

  • Your consent
  • Performance of a contract with you
  • Our legitimate business interests
  • Compliance with legal obligations

SHARING YOUR INFORMATION

We may share your information with the following categories of third parties:

  • Service providers and business partners who assist us in providing our services
  • Marketing and advertising partners (with your consent)
  • Analytics providers
  • Professional advisors (e.g., lawyers, accountants, auditors)
  • Government authorities when required by law

We do not sell your personal information to third parties.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA Privacy Notice for more information.

EXPRESS WRITTEN CONSENT FOR SMS COMMUNICATIONS

When you provide your mobile phone number during campaign registration or through any other means on our website, you expressly consent to receive text messages from Savvu LLC related to our e-commerce and Amazon management services, including but not limited to:

  • Campaign updates and notifications
  • Service information and announcements
  • Educational content and resources
  • Follow-up communications regarding your inquiry
  • Relevant promotional offers tailored to your business needs

By providing your consent, you acknowledge and agree that:

  1. Your consent is not required as a condition to purchase any products or services from us.
  2. Message and data rates may apply based on your wireless carrier’s rates and plans.
  3. You are the authorized user of the mobile device and phone number provided.
  4. You can receive multiple recurring messages per month, with the frequency dependent on your interaction with our services.

OPT-OUT PROCEDURES AND YOUR RIGHTS

You may opt out of receiving text messages from us at any time by:

  • Replying “STOP” to any text message you receive from us
  • Emailing us at contact@savvullc.com
  • Calling us at (813) 328-5994
  • Using the opt-out mechanism provided in each text message

After you opt out, we will send one final message confirming your opt-out status, after which you will no longer receive SMS communications from us unless you provide express consent to rejoin our messaging program.

MESSAGE FREQUENCY AND TIMING

For our B2B communications:

  • We limit our text communications to between 8:00 AM and 9:00 PM in your local time zone.
  • Standard message frequency will not exceed 4 messages per week unless specifically requested by you or required for critical service updates.
  • Service messages regarding your active campaigns may be sent when necessary regardless of frequency limits.

10DLC REGISTRATION COMPLIANCE

Savvu LLC complies with all mobile carrier requirements for 10-Digit Long Code (10DLC) registration. We have registered our business and campaigns with The Campaign Registry (TCR) to ensure legitimate and authorized business messaging. Our registration includes:

  • Verification of our business identity
  • Disclosure of our messaging use cases
  • Compliance with carrier throughput requirements
  • Adherence to content and formatting guidelines

This registration helps ensure that our messages are delivered reliably and are not misidentified as spam.

B2B-SPECIFIC TEXT MESSAGING TERMS

As a business-to-business service provider, our text messaging program is specifically designed for professional communications. While some B2B communications may have certain exemptions under TCPA guidelines, we maintain high compliance standards by:

  1. Obtaining explicit written consent through clear disclosure language
  2. Maintaining comprehensive records of all consent obtained
  3. Providing easy opt-out methods in every message
  4. Sending only relevant business communications related to e-commerce and Amazon services
  5. Following industry best practices for message content and frequency

RECORD RETENTION

We maintain records of all opt-in consents, including:

  • Date and time of consent
  • Method of consent (website form, document, etc.)
  • The phone number for which consent was provided
  • The specific disclosure language presented at the time of consent
  • Copies of the terms and conditions as they existed when consent was provided

These records are maintained for a minimum of four (4) years from the date of your last interaction with our services or until you request their deletion.

MESSAGING CONTENT RESTRICTIONS

Our text messages will not contain content related to prohibited categories including:

  • SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco/vaping)
  • Deceptive financial services or loan offers
  • Controlled substances
  • Gambling or lottery information
  • Any content prohibited by mobile carriers or regulatory bodies

THIRD-PARTY SERVICE PROVIDERS

We may use third-party service providers to help us operate our text messaging program. These service providers are contractually bound to maintain the confidentiality and security of your information and are restricted from using it for any purpose other than helping us provide our services to you.

COOKIE POLICY

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Please see our Cookie Policy for more information about the cookies we use and how you can manage them.

CONTACT US

If you have any questions or concerns about this Privacy Policy, our SMS messaging practices, or our privacy practices in general, please contact us at:

Savvu LLC

Phone:(813) 328-5994

email:contact@savvullc.com

401 E Jackson St

Ste 2340, Tampa, FL 33602